- ⭐ Top Queries
- 🚚 Shipping & Delivery
- ❌ Cancellations
- 🔁 Returns & Exchange
- 👤 Account & Login
Top Queries
Do you deliver across India?
Yes, Adiveda Natural delivers to most locations across India. We work with reliable courier partners to ensure safe delivery. Remote locations may take slightly longer.
How long does delivery take?
Orders are typically delivered within 3–7 business days. Delivery timelines depend on your city and courier service. Tracking details are shared once dispatched.
Are Adiveda Natural perfumes long-lasting?
Our perfumes are crafted using premium fragrance oils. They are designed to last longer with balanced projection. Performance may vary based on skin type.
How can I place an order?
Browse products, add to cart, and proceed to checkout. Complete payment securely using your preferred method. You will receive order confirmation instantly.
What payment methods do you accept?
We accept UPI, debit/credit cards, net banking and wallets. Cash on Delivery may be available for selected locations. All payments are 100% secure.
Shipping & Delivery
Is free shipping available?
Free shipping is available during special offers. Standard shipping charges may apply otherwise. Shipping costs are shown at checkout.
How can I track my order?
Once your order is shipped, tracking details are shared via SMS/email. You can also track orders from “My Orders” section.
Cancellations
Can I cancel my order?
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible. Please contact support for assistance.
Will I get a refund after cancellation?
Refunds are processed within 5–7 working days. Amount is credited to the original payment method.
Returns & Exchange
What is your return policy?
Returns are accepted only for damaged or incorrect items. Products must be unused and in original packaging.
How long does refund take?
Refunds are initiated within 7 working days after approval. Bank processing time may vary.
Account & Login
Do I need an account to place an order?
You can shop as a guest or create an account. Creating an account helps track orders easily.
I forgot my password. What should I do?
Click on “Forgot Password” on login page. Reset instructions will be sent to your email.